One essential skill within Amadeus is How to Create a PNR (Passenger Name Record), a vital record containing traveler information. In this article, we will provide detailed step-by-step guide on how to create a PNR in Amadeus, complete with the necessary commands for a seamless learning experience.
A convenient way for recalling key PNR elements is the ‘PRINT’ code:
- P- Phone Number
- R-Received From
- I-Itinery
- N-Name
- T- Ticketing Time Limit
Step 1: Logging In to Amadeus
Commence the PNR creation process by logging into the Amadeus GDS system using your credentials. Ensure you have the necessary access rights to initiate and manage PNRs.
Step 2: Accessing the PNR Creation Menu
Navigate to the PNR creation menu within Amadeus. Typically, this option can be found in the main menu under a section named “Create Passenger Name Record” or a similar heading.
Step 3: Entering Basic Passenger Information
Begin the PNR creation by inputting basic passenger details using the NM (Name) and AP (Address and Phone) commands.
Step 4: Adding Flight Information
Include flight details by using the SS (Segment Sell) command. Specify the airline code, flight number, date, and class of service.
Step 5: Reserving a Seat
If needed, reserve a seat for the passenger using the SSR (Special Service Request) command.
Step 6: Booking Additional Services
Book additional services such as meals or special requests using the OSI (Other Service Information) command.
Step 7: Confirming the PNR
Review the entered information and confirm the creation of the PNR using the EOT (End Of Transaction) command.
List Of Commands To Create PNR
| Add a name element | NM1SMITH/JOHN MR |
| Sell one seat on line 2 in C class | SS1C2 |
| Add a received-from element | RF MRS HENDERSON |
| Phone number – home | AP MUC 490 190-H |
| Enter e-mail address | APE-JSMITH@MAIL.COM |
| Ticketing time limit, specific hour | TKTL30JUN/1800 |
Conclusion:
Creating a Passenger Name Record in Amadeus is a foundational skill for travel agents. This step-by-step guide, coupled with essential commands, equips users with the knowledge required to initiate and build PNRs efficiently. As users practice these commands, they will gain confidence in navigating the Amadeus GDS system and providing seamless service to their clients.